Adding, editing, or deleting chat rooms

Note: To complete these procedures, you must be assigned a role having the necessary permissions. To determine your role, follow the directions in Participant roles. For a basic understanding of roles and permissions, see Permissions and roles: Overview.

You can use the Chat Room tool to add, edit, or delete chat rooms within a site. You can also choose which room loads by default when participants click Chat Room.

Adding a room

To add a room:

  1. In the menubar, click Chat Room.

  2. Click Options.

  3. Click Add Room.

  4. Enter the chat room title and description in the text boxes.

  5. Under "Recent Chat Display", use the radio buttons to select how many previous messages to display:

    Show no Message History Displays no previous messages
    Show all messagesDisplays all previous messages
    Show the last 10 messages Displays the last ten messages by default; you can change the number of messages
    Show messages from the past 3 days Displays all messages from the past three days by default; you can change the number of days

    You can also choose whether to allow site participants to change display settings for their own chat windows.

    Note: No matter how many messages you choose to display, all messages are archived automatically, and are kept until you choose to clear the chat room's history. To do so, under the chat room's title, click Clear History, and then Delete. The Clear History option appears only when a chat room has messages in its archive.

  6. Click Update Options. Your new room will now appear under "Manage Rooms" in the list of available chat rooms. To make your new room appear by default when participants click Chat Room, click Set as Default.

Editing a room

To edit a room's title, description, or number of messages displayed:

  1. In the menubar, click Chat Room.

  2. Click Options.

  3. Under the name of the room you wish to edit, click Edit.

  4. Change the chat room title or description, or use the radio buttons to select how many previous messages to display.

  5. When you are finished, click Update Options.

Note: To change the room that loads by default when participants click Chat Room, in Options, under "Manage Rooms", find the room and click Set as Default.

Deleting a room

To delete a room:

  1. In the menubar, click Chat Room.

  2. Click Options.

  3. Under the name of the room you wish to delete, click Delete.

  4. Under "Deleting chat room", to confirm the deletion, click Delete. To keep the room, click Cancel.